Built for the Cargoes
Others Turn Away
GDP-compliant pharmaceutical air freight, perishables consolidation and cold chain brokerage from Durban — via IATA CEIV Pharma-certified partner handlers serving UAE, EU, UK and Asia.
Pharma-Grade Cold Chain
From Durban Outbound
Temperature excursions, regulatory rejections and compliance failures cost the pharmaceutical and perishables industries billions annually. Hagens Logistics consolidates air freight on validated cold chain lanes — routing through IATA CEIV Pharma-certified handlers in our partner network, with continuous temperature monitoring and documented chain-of-custody from pickup to delivery.
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Pharma & Life SciencesActive and passive thermal packaging for biologics, vaccines, clinical trials, API and finished drugs. GDP-compliant handling via our IATA CEIV-certified partner facilities.
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Cut Flowers & HorticultureSouth African floriculture — proteas, roses, tropical blooms — moved in dedicated flower cool rooms with post-harvest cold chain maintained to destination.
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Fresh Produce & PerishablesAvocados, citrus, stone fruit, berries and seafood. Controlled atmosphere where required. EAN/retail-compliant labelling and phytosanitary documentation support.
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Dangerous Goods (IATA DGR)Class 6.2 biological substances, UN3373 specimens, Class 2 medical gases and dry-ice shipments — all handled under IATA Dangerous Goods Regulations via certified DGR-trained partners.
Cargoes We Specialise In
Every commodity below has unique temperature, packaging and regulatory requirements. Our partner network holds the certifications and infrastructure to handle them correctly — from Durban cool rooms to destination ground handlers.
Pharmaceutical & Vaccines
Biologics, finished drugs, clinical trial materials, vaccines. Active container solutions (Envirotainer, CSafe RAP) via IATA CEIV Pharma-certified partner handlers. Continuous IoT temperature logging.
Cut Flowers & Horticulture
South Africa is the world's sixth-largest flower exporter. We move proteas, fynbos, roses and tropical cut flowers in dedicated cool rooms, targeting <4 hours ramp-to-cool-room at destination.
Fresh Produce & Fruit
Avocados, citrus, berries, stone fruit and exotic produce exported into European and Middle Eastern retail. Phytosanitary documentation, PPECB inspection support and retail-compliant labelling.
Seafood & Aquaculture
Live abalone, frozen fish and fresh shellfish from South African aquaculture operations. Styrofoam and wax-box configurations with gel packs or dry ice — to Asian and European markets.
Class 6.2 Biological Substances
UN3373 Biological Substance Category B and P650 Class 6.2 specimens. Handled by IATA DGR-certified shippers and carriers in our partner network. Full shipper compliance documentation preparation available.
Diagnostic & Laboratory Samples
Temperature-validated diagnostic equipment, reagents and research samples requiring chain-of-custody documentation and secondary containment — routed through GDP-compliant handlers.
The Standards We Operate To
Hagens Logistics is an asset-light broker. All physical handling and storage is conducted through our certified partner network, which holds the following operational standards and certifications.
Cold Chain Documentation & GDP Compliance from Durban
A temperature excursion is not just a shipment failure — it is a regulatory event with traceability obligations. Here is how Hagens Logistics structures the documentation and handling chain to protect your cargo and your licence to operate.
Pre-Shipment Documentation
- GDP-aligned Standard Operating Procedures (SOPs) review
- Temperature mapping report from origin cool room
- Shipper's Declaration for Dangerous Goods (where applicable)
- MSDS for pharmaceutical active ingredients
- Phytosanitary Certificate for fresh produce and flowers
- CITES permit for wildlife and live animal consignments
In-Transit Monitoring
- IoT temperature data logger activation pre-acceptance
- Envirotainer or CSafe RAP active container pre-conditioning
- EK / QR / ET belly hold temperature confirmation
- Real-time excursion alerts to shipper and consignee
- Proof of Delivery (POD) with temperature data download
- Chain of custody documentation for GDP audit trail
What IATA CEIV Pharma Means for Your Shipment from South Africa
IATA's CEIV Pharma certification is the airline and ground handler standard for Good Distribution Practice (GDP) compliance. Not all stations on your lane will hold CEIV accreditation. Hagens Logistics routes pharmaceutical cargo specifically through CEIV-certified transhipment hubs — principally Dubai International (DXB), London Heathrow (LHR), and Amsterdam Schiphol (AMS) — where our partner ground handlers carry active CEIV certification.
For South Africa outbound, we route via JKIA Nairobi or OR Tambo where our Durban-based cool room partners have established pre-clearance and temperature-controlled acceptance procedures. SARS AEO accreditation via our partner network accelerates customs release at Durban Harbour and King Shaka International Airport.
Temperature Range Specifications by Commodity
| Commodity | Temp Range | Packaging | Special Requirements |
|---|---|---|---|
| Biologics & Vaccines | +2°C to +8°C | Active (Envirotainer / CSafe) | CEIV Pharma handler required |
| Finished Pharmaceuticals | CRT +15°C to +25°C | Passive EPS or PCM | GDP documentation chain |
| Clinical Trial Materials | –20°C or –80°C | Dry ice / liquid nitrogen | DGR Class 9 documentation |
| Cut Flowers / Horticulture | +2°C to +8°C | Cool room acceptance + flower boxes | Phytosanitary Certificate |
| Fresh Produce (avocados etc.) | +5°C to +12°C | CA container or passive | PPECB certification, EAN labels |
| Seafood & Fish | 0°C to +4°C | Insulated master carton + gel packs | Health Certificate, DAFF |
Temperature-Sensitive
Cargo Handled Correctly
Tell us your commodity, temperature requirement and destination. We'll revert with a routing proposal and validated handler shortlist within 48 hours.
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Response within 48 hours · No obligation
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